Privacy Policy

Texas Dewatering LLC

Your privacy is important to us. This Privacy Policy describes the types of information Texas Dewatering LLC (“Texas Dewatering,” “we,” “us,” or “our”) collects from and about you when you visit www.texasdewatering.com, or any pages within www.texasdewatering.com, any WAP site, or any other website where this Privacy Policy is posted (each a “Site”), visit one of our locations (“Locations”), complete a Credit Application, rent equipment, purchase goods or services, or otherwise interact with or request services from us as further described in this Privacy Policy.

The Sites, Locations, and other foregoing interactions are collectively referred to as the “Services.”

Acceptance

By providing personal information to Texas Dewatering and/or using the Services, you unconditionally consent and agree to the collection and use of your personal information as described in this Privacy Policy. If you do not consent to the collection and use of information in accordance with this Privacy Policy, you may not use our Services.

Collection of Information

Information You Provide

We collect information from you when you choose to share it with us. This may include when you use our Services, complete a Credit Application, rent equipment, purchase goods or services, provide information to one of our representatives at a Location, speak with one of our representatives by phone, request information, email us (through the Site or otherwise), or otherwise contact us.

This information may include, but is not limited to:

  • Contact information, including name, address, and telephone number

  • Driver’s license number and jurisdiction of issuance

  • Employer-related information (title, company name, address, phone number)

  • Financial information

  • Date of birth and Social Security number

  • Geolocation of any computer, mobile device, or electronic device used to access the Site

  • Information regarding equipment rented and its operation, including geolocation

  • Rental charges and transaction-related information

We may also collect certain health information as necessary, such as when accommodating a disability or addressing an accident involving insurance or claims management (“Health Data”).

Information Collection from Third Parties or Other Sources

We may obtain personal or other information about you from third parties and combine it with information we collect through the Services, including:

  • Geolocation and operational data from in-equipment technology or GPS devices

  • Transaction details, charges incurred, and incident or accident information

  • Credit history or publicly available information from consumer reporting agencies

  • Information from financial institutions

Information Automatically Collected

We may use cookies, web beacons, pixel tags, JavaScript, or similar technologies to collect information about Site visitors and interactions with emails and advertisements. This helps us improve the Site and provide relevant content and advertising.

Automatically collected information may include:

  • Browser type, device type, operating system, software version

  • IP address and geolocation

  • Phone model and operating system

  • Domain name, visit date/time, pages viewed, time spent on the Site

  • Clickstream data and email engagement

Third-party service providers may also use cookies or similar technologies to support our Services or advertising efforts.

Tracking Options and California Do Not Track Discolsures

You may configure your browser or device settings to limit or decline cookies; however, doing so may affect Site functionality. Texas Dewatering does not currently alter Site behavior in response to “Do Not Track” signals.

Combination of Information

We may combine information collected from you, automatically through the Site, and from third parties to improve our Services and communications.

Information Use

We may use collected information to:

  • Validate, confirm, and manage rentals and transactions

  • Process payments and contact you regarding services

  • Improve and develop products and services

  • Analyze Site usage and enhance content

  • Provide customized content, offers, and advertising

  • Send newsletters, updates, and promotional materials

  • Contact you when necessary

  • Conduct analytics and demographic reporting

  • Protect Site security and prevent fraud

  • Fulfill purposes described in Credit Applications or Guaranties

  • Comply with legal and regulatory requirements

If you connect with third-party services through the Site, you authorize us to interact with those services on your behalf.

Information Sharing

Texas Dewatering may disclose personal information:

  • To subsidiaries, affiliates, and licensees

  • To third-party service providers supporting business operations

  • To agents and partners assisting with rentals, billing, collections, credit assessment, or equipment recovery

  • To business partners for marketing purposes (excluding Health Data)

  • To process claims involving bodily injury or property damage

  • To comply with legal obligations or law enforcement requests

  • As disclosed at the point of collection

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging opt-in data will not be shared.

We may also share aggregated or anonymized information for analytics or marketing purposes.

If Texas Dewatering is involved in a merger, sale, or asset transfer, customer information may be transferred as part of that transaction, subject to reasonable confidentiality protections.

Your California Rights

California residents may request information regarding disclosure of personal information for direct marketing purposes. Requests should be sent to:

Texas Dewatering, LLC
Attn: Credit Manager
13105 Northwest Freeway
Suite 1116
Houston, Texas 77040

Subject line: “Your California Privacy Rights”

Links to Other Sites

Our Site and communications may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites.

Public Forums

Any information disclosed in public areas of the Site becomes public information. Please exercise caution when posting personal data. We reserve the right to remove content at our discretion.

Children's Privacy

Our Site is not directed to children under the age of thirteen, and we do not knowingly collect personal information from children under thirteen.

Data Security

We implement physical, administrative, and technical safeguards to protect personal information. Sensitive data is encrypted using SSL technology. However, no system can be guaranteed 100% secure.

Data Storage

Personal information may be stored and processed in the United States. This Privacy Policy is governed by U.S. law, and data may be disclosed in response to lawful requests by government authorities.

Your Options and Access

You may opt out of marketing emails using the unsubscribe link or by updating your account profile. Requests take up to 10 business days to process.

To stop collection or request access, review, or updates to your personal information, contact:

compliance@texasdewatering.com

Texas Dewatering, LLC
Attn: Credit Manager
13105 Northwest Freeway
Suite 1116
Houston, Texas 77040

Contact Us

If you have questions about this Privacy Policy or our practices, please contact us using the information above.

Revisions to This Privacy Policy

Texas Dewatering reserves the right to update this Privacy Policy at any time. Changes will be posted on the Site, and continued use of the Services constitutes acceptance of those changes.

Website Access

This Privacy Policy may be accessed at: www.texasdewatering.com/privacy-policy